Can I ride with no experience?

Absolutely! Whether you are a first time rider or have years of experience, our staff is dedicated to ensuring that you feel safe, comfortable, and confident throughout your ride. Before setting out, we provide a short, easy to follow lesson for the entire group, covering the basics of mounting, steering, stopping, and communicating with your horse. When its time to get on, our guides will reiterate these instructions, assist you personally, and answer any questions you may have.

If at any point a rider feels unsure or nervous, we may “pony” their horse, meaning one of our experienced guides will lead the horse by a lead line until the rider feels more confident and ready to ride independently. Our goal is to create a calm, supportive environment where every participant can enjoy the experience safely, regardless of their skill level.

What should we wear for the horseback ride?

For your safety and the well being of our horses, we ask that all riders come appropriately dressed. Closed-toe, securely strapped shoes, preferably with a low heel to ensure proper footing in the stirrups and to prevent injuries. We also recommend wearing jeans or other long pants to protect your legs from rubbing against the saddle. A long sleeved shirt is advised to help shield against insects and sun exposure. Hats are allowed only if tied under the chin, to ensure your safety. Appropriate attire not only keeps riders comfortable and safe but also helps maintain calm, confident horses throughout the ride.

Do you provide helmets?

Yes, we provide riding helmets for all guests. While helmets are required by law for riders under the age of 18, we srongly encourage every participant regardless of age to wear one for their own safety. Helmets are specifically designed to protect against head injureins in the unlikely event of a fall, and they are carefully sanitized and fitted to ensure comfort and security. Our priority is to create a safe, enjoyable experience for everyone and wearing a helmet is a simple yet important part of responsible horsemanship.

Are tips included, and is it customary to tip the staff?

Gratuities are never expected but always sincerely appreciated. Our guides, and staff work hard to ensure your safety, comfort, and enjoyment throughout your ride, and tips are an important part of their overall compensation. If you feel that your experience was exceptional, offering a gratuity is a thoughtful way to show your appreciation for their professionalism, care, and hospitality. Thank you for supporting our team and recognizing their dedication to making your ride memorable.

Can I bring my cell phone on the horseback ride?

For the safety of both our riders and our horses, we DO NOT permit cell phones to be brought on the ride. Sudden noises, vibrations, or the act of handling a phone can easily distract the rider or startle the horse, potentially creating an unsafe situation. Our priority is ensuring that every participant remain focused, balanced and fully present throughout the experience. We kindly ask that you leave your phone in your vehicle or at the front desk, so you can enjoy the moment safely and without distraction.

What happens if it rains, does my ride get cancelled or refunded?

Our goal is to provide a safe and enjoyable riding experience for all guests. In the event of rain or unfavorable weather, our staff carefully evaluates the conditions to determine whether it is safe and comfortable to proceed. If we decide that the weather is not suitable for riding, we will contact you directly to cancel your reservation and issue a full refund or if you would like reschedule your ride.

Please note that depending on your bank or credit card provider, refunds may take several days to appear on your account. We appreciate your patience during this process and we encourage you to reach out to us if you do not see the refund within a week. Your safety and satisfaction are our top priorities, and we will always communicate promptly regarding any weather related changes to your ride.

Do you have weight restrictions?

Yes, for the safety and well being of both our guests and our horses, we do have weight guidelines in place. Our maximum rider weight is 270 pounds, and we also follow a height to weight (BMI) chart to ensure that each horse is paired appropriately for balance, comfort, and safety.

These guidelines are not only part of our commitment to responsible animal care but are also required by our insurance policy. Guests who fall within the red zone on the BMI chart, indicating a weight to height ratio beyond our safety parameters, unfortunately cannot be accomodated for riding.

We understand this policy may be disappointing for some guests, but it is designed with the utmost respect for the horses physical limits and to ensure a safe and enjoyable experience for everyone involved.

I have a large group interested in riding together, how many can you accomodate per ride?

One Hour Ride: 15 maximum

Breakfast Ride: 10 maximum

Two Hour Mountain Ride: 12 maximum

Dinner Mountain Ride: 12 maximum

Can you accomodate larger groups or special occosions such as engagements, small weddings? sports teams? Girl Scouts? birthdays? etc…

Yes, we are happy to accomodate larger groups and special events! Depending on the specific ride you choose, we can typically host groups 10-15 participants. Whether you’re celebrating an engagement, organizing a small wedding, planning a team outing, or hosting a birthday or scouting event, our staff will work with you to create a memorable and enjoyable experience .

We highly recomend booking group rides well in advance, as availability can be limited. When making your reservation, please include details about your special occasion in the notes section so we can plan accordingly.

Can you accomodate a small wedding?

Yes, we would be delighted to host a small, intimate wedding. Our Dinner Mountain Ride experience can accomodate up to 12 guests and offers a truly memorable setting, a scenic cliff overlooking the stunning Adirondack Mountains. its a beautiful and peaceful location, perfect for couples seeking a relaxed, nature inspired celebration. We highly recommend booking well in advance to secure your preferred date and allow us to help make your wedding truly unforgettable. Important to Note, the ride will be weather dependent!

How far are you from downtown Lake George?

We are conveniently located just eight minutes from downtown Lake George. Our proximity makes it easy for guests to enjoy a peaceful horseback riding experience in nature while still being only a short drive from the shops, restaurants, and attractions of the village.

Can I book a Breakfast Ride, or Dinner Mountain Rider outside of the summer season?

Unfortunately, at this time we are unable to accomodate our specialty Breakfast and Dinner Mountain Ride outside of the summer season. These expereinces are offered only during the warmer months when weather conditions and daylight hours allow us to provide the full scenic and dining experience safely and comfortably. We invite you to join us during the summer to enjoy these unique rides and the beautiful views that make them so special.

Can I book a private ride for just my group or for two people?

Yes, private rides are available upon request. However, guests wishing to reserve a private ride must purchase all the seats that would normally be filled for that specific ride time to ensure exclusivity. This policy allows us to dedicate both our horses and guides solely to your group’s experience.

We kindly ask that you call us in advance to arrange a private booking, as these rides require special scheduling and availability is limited. Our team will be happy to assist you in securing your preferred date and time to create a personalized and memorable horseback riding experience.

Do you offer horseback riding lessons?

At this time, we do not offer formal riding lessons. Our focus is on guided trail rides and curated experiences where our staff provides instruction and support to ensure safety and confidence during the ride. For first time riders or those seeking a refresher we provide a brief group lesson before the ride and ongoing guidance while on horseback giving you the skills you need to enjoy a safe and comfortable ride.

This approach allows riders of all experience levels to enjoy the adventure while ensuring the horses remain calm and well managed.

Can we ride double on the saddle on the horse?

Due to insurance regulations, only one rider is permitted on the horse.

Can we gallop?

Due to insurance reasons, rides are limited to walking only.

Can we request another day for the breakfast or dinner ride?

For a group we may consider other days in the summer months for the specialty rides such as the Breakfast or Dinner Mountain Ride, if available, please call us directly to discuss.

For the Breakfast Ride or Dinner Ride, Do you have a gluten free option? Do you have a vegetarian option? Do you have a vegan option?

We do accommodate gluten free and vegetarian food choices.